FAQs

Who is covered by my plan?

At no additional cost, coverage extends to you, your spouse or domestic partner, and your dependent children. You can simply add them to your profile in the member portal.

What services are included at no cost?

With Vital 110, you’ll pay $0 out-of-pocket for:

  • Virtual Primary Care
  • Urgent Care – virtual or in-person
  • Prescriptions (1,000+ common medications at 80,000+ pharmacies)
  • 3,500+ lab tests at LabCorp and Quest Diagnostics
  • Preventive screenings like mammograms, colonoscopies, cholesterol checks, and more
  • Virtual counseling with licensed therapists
  • Patient navigation and hospital bill advocacy
  • Facial scans for health monitoring